Helpgram is committed to protecting the privacy and security of the personal information of our users. This Privacy Policy outlines the types of data we collect, how we use and safeguard this information, and the choices users have regarding their personal data.

Information We Collect:
We may collect personal information, such as name, email address, and location, voluntarily provided by users when they sign up for an account or use our services. Additionally, we may gather data regarding user interactions with the platform, such as browsing behavior and session metrics.

How We Use Your Information:
The information collected is used to provide personalized guidance and support related to immigration matters. This includes connecting users with experienced volunteers, offering tailored advice, and facilitating communication between users and advisors. We may also use the data to improve our services, analyze trends, and ensure the functionality and security of the platform.

Data Security:
We take the security of your personal information seriously and take measures to protect it from unauthorized access, disclosure, alteration, or destruction. Helpgram employs industry-standard security protocols to safeguard user data and regularly reviews and updates our security practices.

User Choices:
Users have the option to review, update, or delete their personal information at any time by contacting our support team at support@helpgram.com. Users can also opt-out of receiving promotional communications from Helpgram by adjusting their email preferences in their account settings.

By using the Helpgram platform, you consent to the collection and use of your personal information as outlined in this Privacy Policy. We may update this policy from time to time, and any changes will be communicated to users through our platform